Booking/Accommodation Notice

Reservation Policy

◆ Reservation Instructions
【Definition of weekdays and holidays】
 Weekdays:Monday to Friday
 Holidays:Saturday、National holidays & consecutive holidays
 ※There will be another announcement of the room rate for Chinese New Year.

【Booking procedure】
 Please call in advance to confirm or make an appointment.
 After confirming the room reservation by phone without error, please make the payment within 3 days (30% of the total room rate)
 If the deposit payment is not received within the reserved time, the reservation will be automatically canceled without prior notice.
 After paying the deposit, please be sure to call to inform your payment method. If you use ATM transfer, please provide the last five codes of your transfer account number for confirmation, thank you.
 After receiving the deposit, the room will be reserved for you, and the final payment can be paid upon check-in.
 ※The reservation time is from 09:00 in the morning to 8:00 in the evening. Please call during the reservation time.

【Cancellation and Refund Instructions】
 本飯店線上訂房訂金之收取,依照觀光局頒佈《定型化契約》規定,收取「本筆訂單房價總額的30%」做為訂金。並依法令規定比率進行取消訂房之扣款:
 · Notification between 14 days before the check-in date (including 14 days) : 0 percent of the price of the tour as compensation.
 · Notification between 10 days and 13 days prior to the commencement of tour activities: 30 percent of the price of the tour as compensation.
 · Notification between 7 days and 9 days prior to the commencement of tour activities: 50 percent of the price of the tour as compensation.
 · Notification between 4 days and 6 days prior to the commencement of tour activities: 60 percent of the price of the tour as compensation.
 · Notification between 2 days and 3 days prior to the commencement of tour activities: 70 percent of the price of the tour as compensation.
 · Notification 1 day prior to the commencement of tour activities: 80 percent of the price of the tour as compensation.
 · Notification on the day of commencement of tour activities or after the commencement thereof or failure to notify of non-participation: 100 percent of the price of the tour as compensation.

 If you need to book a room or need further information, please contact us. Tel: 06-3582188
 
◆ Accommodation Notice
【C/I & C/O Time】
 C/I Time 16:00|C/O Time 12:00
 ※There will be a Surcharge For Overtime.

【Keep Time】 
 For those who have not paid the deposit for the reservation, the hotel will keep the reservation until 6:00 pm on the check-in day. If the check-in procedures have not been completed or the contact cannot be made after 6:00, the hotel has the right to cancel the reservation.

【Passengers need to know】
 The hotel is completely non-smoking and pets are not allowed to stay.